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Introduction
The Digital Services Awards (DSA) celebrates excellence in delivering digital services to the public. Since its launch in 2021, DSA has been an annual event honouring outstanding achievements. Participants benefit from rigorous assessment processes, including technical scoring using widely recognised evaluation criteria powered by the Whole-of-Government Application Analytics (WOGAA) tool, expert judging panels, and qualitative feedback from citizens and users with diverse abilities.
NEW in 2025
Built with Purpose, Designed to Care
Five years ago, the Digital Services Awards began with a bold belief: that websites and digital services can and should be excellent.
They should not only be usable, but meaningful. Not only functional, but human. Every digital experience should be built with purpose and designed with empathy and care.
Every website refined, every service improved, and every feedback loop closed tells a story of teams that listened deeply, responded thoughtfully, and cared enough to continuously improve.
As we mark this five-year milestone, we celebrate the many agencies, organisations, and individuals who have helped raise the standard of digital services. Their work reminds us that meaningful transformation is not about chasing trends, but about staying grounded in the needs of citizens.
Great digital services do not happen by chance. They are built with purpose, designed with and to care, and made possible when we work together.
Here’s to five years of excellent and ever-improving websites and digital services.
Milestones
2024: Sparking Co-creation, Igniting Innovation
Celebrates the power of co-creation and user-centricity in driving better innovations and improvements across digital services in Singapore.
2023: Empathy at the Heart of Tech
Prioritising user-centric technology by aligning innovation with user needs and acknowledging contributions from industry and citizens.
2022: Usability, Accessibility and Inclusivity
Prioritising inclusive digital solutions to ensure that all users are included in our journey toward a more accessible digital landscape.
2021: Advance with Synergy
Collaborating for greater outcomes and embracing uncertainty to drive progress in the digital age.
Organising Team
The Digital Services Awards is organised by GovTech and supported by Smart Nation Group.