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Thank you to our panel of judges, attendees and citizens who have nominated and voted to make this event a success. For more information on the details on each category and agency classification, please go to our page on Award Categories.
Best Usability (Government)
Best Usability (Industry)
Most Popular Informational Website (Government)
Most Popular Informational Website (Industry)
Outstanding Citizen Contributor (Whole-of-Government)
Citizens were nominated by agencies across the whole-of-government. After nominations closed, our panel of judges evaluated the nominees to select the top 3 nominations based on a matrix consisting of criteria such as impact, scale, effort, consistency, and contribution.
Dr. Chiew Tuan Kiang (Nominated by IMDA)
Dr. Chiew founded the Bukit Batok Smartphone Group as a Silver Infocomm Wellness Ambassador, helping seniors to transit to 3G smartphones and equipping the growing group of over 200 seniors with smartphone skills.
Khoo Meng Kuan (Nominated by GovTech)
Inspired by the meaningful experience during a user testing session, Meng Kuan has dedicated her time to providing valuable feedback and made significant contributions by actively participating in user testing and survey sessions, across various Tech products, to improve Government digital services for every Singaporean.
Wong Yue Heng & Siddhaarth Dharani (Nominated by Nexus, MINDEF)
Through the Total Defence (TD) Sandbox online submission, Yue Heng and Siddhaarth submitted a proposal to create a Tower Defence game, which helped Nexus, MINDEF to convey the 6 pillars of Total Defence to more than 5,000 Uniform Group cadets annually.
Outstanding Citizen Contributor (Tech Kaki)
Tech Kaki is a community established by GovTech that enables members of the public to provide valuable user feedback to enhance digital product offerings across various government agencies.
Loh Wai Poon
Low Jun Keat
Ong Hwee Keng Kendra
Outstanding Citizen Contributor (CrowdTaskSG)
CrowdTaskSG is a gamified crowdsourcing portal that allows citizens to collaborate with government agencies through surveys. The top 3 most active CrowdTaskSG users during the period of Jan to Sep 2023 were selected as winners.
Sean Goh
Tai Woon Fang Ashby
Wang Weizhong
Best Improvement
Singapore Police Force
Best Customer Satisfaction for Transactional Services (TS CSAT)
Category A
Majlis Ugama Islam Singapura
Category B
Public Utilities Board
Category C
National Environment Agency
Best Accessibility
Category A
Central Provident Fund Board
Ministry of Transport
Tote Board
Category B
Singapore Police Force
Category C
National Heritage Board
Best Functionality
Category A
Tote Board
Category B
Public Service Division
Category C
National Heritage Board
Best Search Engine Optimisation (SEO)
Category A
Central Provident Fund Board
Yellow Ribbon Singapore
Ministry of Transport
Immigration & Checkpoints Authority
Tote Board
Category B
Institute of Technical Education
Category C
National Heritage Board
2023 - Finalists
The finalists for the Digital Services Awards 2023!