2024 Winners
Winners and finalists of the 2024 digital services awards
Last updated 24 November 2025
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Thank you to our panel of judges, attendees and citizens who have nominated and voted to make this event a success. For more information on the details on each category and agency classification, please go to our page on Award Categories.
Best Usability (Government)
Best Usability (Industry)
Most Popular Informational Website (Government)
Most Popular Informational Website (Industry)
Most Mobile Optimised Website (Government)
Most Mobile Optimised Website (Industry)
Most User-Centric Website
Outstanding Citizen Contributor (Whole-of-Government)
Citizens were nominated by agencies across the whole-of-government. After nominations closed, our panel of judges evaluated the nominees to select the top 3 nominations based on a matrix consisting of criteria such as impact, scale, effort, consistency, and contribution.
Outstanding Citizen Contributor (Whole-of-Government)
Citizens were nominated by agencies across the whole-of-government. Judges evaluated nominees and selected the top 3 based on impact, scale, effort, and contribution.
Outstanding Citizen Contributor (Tech Kaki)
Tech Kaki is a community established by GovTech that enables members of the public to provide valuable user feedback to enhance digital product offerings across various government agencies.
Chan Guan Wen
Cecilia Chng
Tan Yang Hwee
Outstanding Citizen Contributor (CrowdTaskSG)
CrowdTaskSG is a gamified crowdsourcing portal that allows citizens to collaborate with government agencies through surveys. The top 3 most active CrowdTaskSG users during the period of Jan to Sep 2024 were selected as winners.
Susah Soh
Alphonse Yu
Tan Yang Hwee
Best Improvement
Singapore Police Force
Best Customer Satisfaction for Transactional Services (TS CSAT)
Category A
Civil Service College
Category B
Public Utilities Board
Category C
National Environment Agency
Best Accessibility
Category A
Home Team Science and Technology Agency
Tote Board
Yellow Ribbon Singapore
Category B
Ministry of Foreign Affairs
Ministry of Transport
Singapore Civil Defence Force
Category C
Central Provident Fund Board
Immigration & Checkpoint Authority
Inland Revenue Authority of Singapore
Best Functionality
Category A
Tote Board
Category B
Singapore Examinations and Assessment Board
Category C
Immigration & Checkpoint Authority
Best Search Engine Optimisation (SEO)
Category A
Gambling Regulatory Authority of Singapore
Home Team Science and Technology Agency
Tote Board
Yellow Ribbon Singapore
Category B
Department of Statistics
Ministry of Foreign Affairs
Ministry of Transport
Singapore Civil Defence Force
Singapore Examinations and Assessment Board
Category C
Central Provident Fund Board
Immigration & Checkpoint Authority
2024 - Finalists
The finalists for the Digital Services Awards 2024!